Easter Trading Hours

Wishing you a joyful and relaxing Easter filled with happiness, fresh beginnings, and plenty of chocolate!

Please note that our office will be closed from 18/04/2025 to 21/04/2025. We will be back on 22/04/2025 and ready to assist you with anything you need.
If you require urgent assistance during this time, please contact the Emergency Contractor in your lease agreement. Have a wonderful Easter break!

Office Closed
5:00pm, Friday 17th April

Office Opens
8:30am, Tuesday 22nd April

EMERGENCY CONTACT DETAILS

​Office Contact 
Nick Countouris | 0414 947 760

Plumber
Michael Donovan | 0414 974 371

Electrician
Tibbles Electrical Services | 0451 015 300

What constitutes an emergency repair?

The law distinguishes emergency repairs as being:

• a burst water service or a serious water service leak

• a blocked or broken toilet

• a serious roof leak

• a gas leak

• a dangerous electrical fault

• flooding or serious flood damage

• serious storm or fire damage

• a failure or breakdown of the gas, electricity or water supply to the premises

• a failure or breakdown of the hot water service

• a failure or breakdown of the stove or oven

• a failure or breakdown of a heater or air-conditioner

• a fault or damage which makes the premises unsafe or insecure

What should you do if you are experiencing an emergency repair situation? 

1. Call your Property Manager
2. If they are unavailable, please contact our approved emergency tradespeople. 

Please note: if a tradesman does attend the property and the issue could have waited until the next working day, you may responsible for the full or part account charged by the tradesman.

Should you have a non-urgent repair for our attention please lodge your request via the normal channels.